Privacy Policy

At ThinkDebug, we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose and safeguard your information when you visit our website or engage our services. By using our website, you agree to the practices described here.

Information We Collect

We collect information that helps us provide and improve our services. This falls into a few categories:

• Information you provide - your name, email address, phone number, company details and any content you submit through our contact, quote or application forms.
• Usage data - pages visited, time on site, referring URLs and interactions, collected automatically to understand how our website is used.
• Device & technical data - IP address, browser type, operating system and device identifiers.
• Cookies and similar technologies - small files stored on your device to enable core functionality and analytics.

How We Use Your Information

We use the information we collect for legitimate business purposes, including to:

• Respond to your inquiries, quotes and project requests.
• Provide, operate, maintain and improve our services and website.
• Send you relevant updates, proposals or marketing communications (which you can opt out of at any time).
• Analyze usage trends to enhance user experience and performance.
• Detect, prevent and address technical issues, fraud or security incidents.
• Comply with legal obligations and enforce our agreements.

Cookies & Tracking Technologies

We use cookies and similar technologies to remember your preferences, keep the site secure and measure performance. You can control or disable cookies through your browser settings, though some features of the site may not function properly without them.

How We Share Your Information

We do not sell your personal information. We may share it only in the following circumstances:

• Service providers - trusted third parties who perform services on our behalf (hosting, analytics, email delivery), bound by confidentiality obligations.
• Legal requirements - when required by law, regulation, legal process or governmental request.
• Business transfers - in connection with a merger, acquisition or sale of assets.
• With your consent - when you have explicitly authorized us to do so.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, to comply with our legal obligations, resolve disputes and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

Data Security

We implement appropriate technical and organizational measures - including encryption in transit, access controls and secure infrastructure - to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights & Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal information.
• Object to or restrict certain processing of your data.
• Withdraw consent or opt out of marketing communications at any time.

To exercise any of these rights, contact us at hello@thinkdebug.com and we will respond in accordance with applicable law.

Third-Party Links

Our website may contain links to third-party sites or services that are not operated by us. This policy does not apply to those sites, and we are not responsible for their content or privacy practices.

Children's Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at hello@thinkdebug.com. ThinkDebug is based in Indore, Madhya Pradesh, India.